Shipping Policy

Shipping Policy – Spin & Sniff Car Freshener

Order Processing (All Orders)
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

U.S. Shipping

  • Estimated Delivery Time: 3–7 business days after shipment

  • Shipping Carriers: USPS, UPS, or FedEx

  • Tracking: Provided on all orders

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volume periods.

International Shipping

  • Estimated Delivery Time: 7–21 business days after shipment

  • Tracking: Provided where available

  • Customs & Duties: Customers are responsible for any customs fees, import taxes, or duties required by their country

International delivery times may vary depending on customs processing and local postal services.

Delays & Non-Delivery

Once an order has been shipped, we are not responsible for delays caused by the shipping carrier, customs, or incorrect/incomplete addresses provided by the customer.

If your package is marked as delivered but not received, you must contact the carrier directly to file a claim.

Refunds, Chargebacks & Disputes

By placing an order with us, you agree to the following terms:

  • No refunds will be issued for orders that are still within the stated shipping timeframes above.

  • We do not issue refunds for delays that fall within the expected delivery windows (U.S. or international).

  • Filing a chargeback for an order that is still within the stated delivery timeframe is considered a violation of this policy.

  • In the event of a chargeback, we reserve the right to provide this policy, tracking information, and proof of shipment to the payment processor as evidence that the order is still in transit within the agreed timeframe.

Incorrect Address / Failed Delivery

If an order is returned due to an incorrect or incomplete address provided by the customer:

  • The customer is responsible for reshipping costs

  • Refunds will not be issued until the item is returned, and shipping fees are non-refundable

Contact

If you have any questions about your order, please contact our support team with your order number.

By completing a purchase, you acknowledge and agree to this Shipping Policy.